Business Meetings with Arab companies
Arabian Business and Cultural Guide is a 200+ pages guide for visitors, exporters, and international traders to understand the culture, business culture, and how to do business with Saudi Arabia, Kuwait, United Arab Emirates, Qatar, Bahrain and other Arab countries. Author: Mohammad Al-Sabt.
Sometimes when trying to set up meeting dates
with your clients you will find that their answer is
something like "Whenever you are in the area give us a
call". Don't interpret this as a sign of lack of interest in
your business. It is equal to an answer that sets a specific
date and time. Remember that business is done differently
in that region. I prefer to describe it as a very relaxed and
flexible system.
If you will be meeting with the business owner or key decision maker, the hosting company might suggest
the afternoon period. The reason for this is that some
business owners work in a government office during the
morning period and manage their businesses in the
afternoon.
Let your clients know in advance that you will be
visiting them and ask them to inform you what they might
need before the meeting (catalogs, samples, prices,
shipping costs, etc.). This way they will have enough time
to evaluate the product and you have contributed to
speeding up negotiations in an acceptable manner. Once
you are meeting with them, it is a very good chance to ask
for their feedback. Unless your product is one of a kind,
they most likely have compared it with its competitors and
they will use the information to discuss pricing.
Other subjects covered in the guide:
- Meeting length and punctuality
- Dress code
- When to start and when to end the meeting
- Take notes
- Interruptions
- Observe who is meeting with you
- Pressure sales tactics
- Price negotiations
- Rejections
- Agreements
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